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Find answers to common questions about our products, services, and policies.
Frequently Asked Questions
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Templates are available for download on completion of payment, if you have any queries please contact us.
Digital products may not be returned or refunded, but if you are unhappy with your product for any reason, please contact us at info@socialnetworkdesigns.com
Elevate your social media game with our customizable templates designed for Canva. Simply insert your own images and text to create stunning posts in minutes.
Stand out from the crowd and engage your audience with professional and eye-catching visuals.
Digital products may not be returned or refunded, but if you are unhappy with your product for any reason, please contact us at info@socialnetworkdesigns.com
Elevate your social media game with our customizable templates designed for Canva. Simply insert your own images and text to create stunning posts in minutes.
Stand out from the crowd and engage your audience with professional and eye-catching visuals.
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers].
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order And Returns
Digital products may not be returned or refunded, but if you are unhappy with your product for any reason, please contact us.
Digital products may not be returned, but if you are unhappy with your product for any reason, please contact us.
Downloaded Templates are not eligible for exchange, however if you have ordered two of the same product please contact us.
How Do I Edit My Templates
All Social Media Templates require a free Canva Account for editing so please sign up for your own free account at any time
Once you have paid for your template download the zip file provided and extract to your desktop.
The PDF file provided contains all the links needed to Canva for your templates, once in Canva upload your own images and edit your text to suit.
No images are provided with your templates, your own images are required to get the desired effect you are looking for, you can upload your own images with a free Canva account for editing, if you have a subscription to Canva you can obtain images through your account to edit the templates.